Q. Where can I find you?
A. You can find us on the beautiful North Devon coast an Area of Outstanding Natural Beauty(AONB) since 1959. We are located in Kiosk 2 on Ilfracombe harbour and our postcode is EX34 9EQ.
Q. Where can I park my car?
A. There is plenty of parking around the harbour area, it's best to look on Google maps to get a better idea. The long stay car park on the cove side of the harbour is about a15 minute walk to our kiosk and the boat landings. Please leave plenty of time to park and make your way to us as the boats can't wait on the landings and you may miss your trip & still be charged.
Q. Can I book in advance?
A. Yes you can and the best way is online, you can also call the office or by email.
Q. You only take 12 people per boat but we are a bigger group?
A. As we run more than one boat we can book parties of up to 24 people, we can also run trips one after another.
Q. Do you offer discounts or promotions?
A. Yes, we often run promotions online and on our social media sites, Facebook, Twitter, Instagram & also on our website so become friends with us to enjoy these benefits. Our promotional codes only apply if entered online at the checkout.
Q. Do need to bring anything with me?
A. Please bring suitable clothing and plenty of water/ suncream depending on your trip.
Q. Do I get a refund if my trip is cancelled due to weather etc?
A. Yes if we don't sail due to weather you will get a full refund or we can even move your trip to another time/day.
Q. Do you accept credit/debit cards in your office on the sea front?
A. Yes we do take card payments on the quay as well as Apple pay and payments online.
Q. What ages are welcombe on your Safaris?
A. Ages range from 3 months old to 90 years being our eldest to date.